Business Resilience guides and explainers, written in plain English for business owners and decision-makers.
TalkTalk has been acquired by BT. If your business uses TalkTalk or PlatformX Communications, the important message is simple: don't panic, but don't ignore it either. This is also a useful reminder that your broadband connection is a business dependency, not just another monthly bill.
Read articleBefore relying on a SaaS platform, check how you would export your data, end the contract and keep operating if the supplier relationship goes wrong.
Read articleFive-star IT provider reviews are useful evidence, but they are not due diligence. Learn how to read ratings, check selection effects and ask better questions.
Read articleYour IT provider finds six compliance gaps and can sell you six fixes. That is not automatically a problem — but it is a reason to ask what is required, what is recommended and who benefits from the decision.
Read articleDeath is the ultimate key-person test. This practical guide helps small businesses find the digital dependencies that could stop communication, money, customer delivery or recovery if an owner or key person became unavailable.
Read articleA website being hosted in the cloud does not automatically mean your business has an independent backup or a tested recovery plan. Learn what a useful website backup should protect, how GitHub can help, and what recovery questions to answer.
Read articleMany important technology projects fail not because of technical problems but because nobody owns delivery. A fractional project manager can provide experienced project leadership for a defined period without creating a permanent role — but success still depends on clear authority, executive sponsorship and realistic scope.
Read articleMoving from Exchange Server to Microsoft 365 involves far more than copying mailboxes. Active Directory, shared mailboxes, public folders, applications, SMTP relays, DNS, security, devices, backup and the controlled retirement of Exchange itself all require deliberate planning. Microsoft supports several migration routes, but the correct method depends on the source environment — and the old server may retain a management role long after the last mailbox has moved.
Read articleWhen a business acquires another company and both already use Microsoft 365, the assumption is that consolidation should be straightforward. It is not. A Microsoft 365 tenant-to-tenant migration must address identities, domains, email, OneDrive, SharePoint, Teams, applications, devices, security and compliance — each as a separate workload. Microsoft now provides more native migration capability than it did several years ago, but no single tool automatically moves every setting, permission and dependency.
Read articleMoving from Google Workspace to Microsoft 365 involves email, calendars, contacts, files, identities, permissions, applications, devices and user behaviour — not merely copying Gmail into Outlook. Microsoft now provides native migration tools for supported workloads, but the business must still assess its data, design the destination, test representative users, secure the tenant and retain Google Workspace until migration and recovery checks are complete.
Read articleMany businesses want to change their Microsoft 365 IT provider but do not know whether they own their own tenant, who holds Global Administrator access, or what exit route applies. The answer may be a simple licence change, a CSP subscription transfer, a supported defederation, or a full tenant migration. These are not the same project, and the wrong sequence can cause serious disruption.
Read articleEvery business claims to be reliable, professional and secure. But how can a customer, supplier or partner actually tell? Independent certification provides evidence that goes beyond marketing claims.
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