Practical technology guidance for your business
Step-by-step guides, checklists and downloadable resources to help you get more from the technology your business already uses.
Find straightforward guidance on Microsoft 365, cyber security, productivity, websites, AI and everyday IT management.
No jargon. No unnecessary product sales. Just practical help.
Free to ask. No credit card. No sales pressure. Fair usage applies.
Featured Resources
How to Share the Exact Part of a Webpage in Chrome
Create a link that takes a colleague or customer directly to the sentence or paragraph they need to read.
3 minutes
How to Use Dictation in Microsoft Word
Turn speech into editable text to create first drafts, notes and procedures without typing everything from scratch.
4 minutes
Your 15-Minute Digital Presence Check
A quick review of how your business appears when customers search for you online.
15 minutes
Is Your Business VPN Properly Protected?
Questions to ask about how your business VPN is set up, monitored and maintained.
5 minutes
Microsoft 365 Features You May Already Be Paying For
Useful Microsoft 365 tools that are often included in existing business subscriptions.
6 minutes
Getting More from Microsoft 365
Practical guides to help your business use Microsoft 365 more effectively, securely and confidently.
How to Use Dictation in Microsoft Word
Turn speech into editable text to create first drafts, notes and procedures without typing everything from scratch.
4 minutes
Microsoft 365 Features You May Already Be Paying For
Useful Microsoft 365 tools that are often included in existing business subscriptions.
6 minutes
How to Check Your Microsoft 365 Mailbox Size
Find out how much mailbox storage you are using before it becomes a problem.
3 minutes
OneDrive Version History: What It Can and Cannot Recover
Understand which file problems version history can fix and where a proper backup is still needed.
5 minutes
Microsoft Passkey Readiness Guide
Check which users, devices, authentication policies and recovery procedures your business should review before Microsoft retires its own SMS and voice authentication.
5 minutes
Everyday Microsoft 365 Productivity Tools
Small Microsoft 365 features that save time on everyday business tasks.
5 minutes
How to Insert Screenshots Directly into Outlook Emails
Use Outlook’s built-in Screenshot tool to insert a window or screen clipping straight into an email without saving an image file first.
3 minutes
Microsoft 365 Health Check
A recurring check of the Microsoft 365 settings that matter most to small businesses.
15 minutes
Cyber Security Guides
Plain-English guidance to help protect your people, systems, accounts and business identity.
DMARC: Three Questions to Ask Your IT Provider
Check whether your business email domain is protected against spoofing and impersonation.
4 minutes
Is Your Business VPN Properly Protected?
Questions to ask about how your business VPN is set up, monitored and maintained.
5 minutes
WhatsApp Impersonation and Payment Fraud Checklist
Checks to help staff spot fake WhatsApp accounts and verify payment requests safely.
5 minutes
Microsoft Passkey Readiness Guide
Check which users, devices, authentication policies and recovery procedures your business should review before Microsoft retires its own SMS and voice authentication.
5 minutes
Cyber Essentials Readiness Checklist
Work through the key controls to review before applying for Cyber Essentials.
15 minutes
Business Backup Review
Check what is actually backed up, how often, and whether recovery has been tested.
10 minutes
Remote Working Security Checklist
The security basics to check for staff working from home or on the move.
10 minutes
Productivity Guides
Simple ways to save time, reduce confusion and make everyday technology easier to use.
How to Share the Exact Part of a Webpage in Chrome
Create a link that takes a colleague or customer directly to the sentence or paragraph they need to read.
3 minutes
How to Use Dictation in Microsoft Word
Turn speech into editable text to create first drafts, notes and procedures without typing everything from scratch.
4 minutes
Microsoft 365 Features You May Already Be Paying For
Useful Microsoft 365 tools that are often included in existing business subscriptions.
6 minutes
Windows Backup: What Is Actually Saved?
Understand what Windows Backup protects and what it quietly leaves out.
5 minutes
Everyday Microsoft 365 Productivity Tools
Small Microsoft 365 features that save time on everyday business tasks.
5 minutes
How to Insert Screenshots Directly into Outlook Emails
Use Outlook’s built-in Screenshot tool to insert a window or screen clipping straight into an email without saving an image file first.
3 minutes
Browser Tips for Business Users
Practical browser habits that make everyday work faster and safer.
5 minutes
Websites and Digital Presence
Guidance for checking how customers find, view and contact your business online.
Your 15-Minute Digital Presence Check
A quick review of how your business appears when customers search for you online.
15 minutes
Google Business Profile Ownership Checklist
Confirm your business actually controls its Google Business Profile before something goes wrong.
10 minutes
Website Contact Form Test
Check that enquiries from your website actually reach someone who can respond.
5 minutes
Online Review Response Guide
How to respond to positive and negative reviews professionally and consistently.
6 minutes
Business Website Security Checklist
Basic security checks every business website should pass.
10 minutes
How to Check What AI Says About Your Business
See how AI assistants describe your business and correct what you can.
5 minutes
Website Review Checklist
A structured review of your website's content, accuracy and basic health.
15 minutes
Digital Presence Review
Check how your business appears across search, maps, reviews and social profiles.
15 minutes
AI for Business
Practical guidance for using AI safely, productively and responsibly within a small business.
How to Check What AI Says About Your Business
See how AI assistants describe your business and correct what you can.
5 minutes
AI Readiness Checklist
Check whether your business is ready to adopt AI tools safely and usefully.
10 minutes
Questions to Ask Before Buying an AI Tool
The practical questions that separate useful AI tools from expensive experiments.
6 minutes
Safe Use of Generative AI at Work
Simple rules to help staff use AI tools without exposing business or customer data.
6 minutes
AI Policy Starter Guide
The starting points for a sensible, plain-English AI policy for a small business.
8 minutes
Copilot or ChatGPT: What Should a Business Use?
A practical comparison to help you choose the right AI assistant for your business.
6 minutes
How to Check AI-Generated Information
Quick checks to verify AI answers before they influence a business decision.
5 minutes
Business IT Checklists
Printable checks for the recurring IT tasks that are easy to forget.
Cyber Essentials Readiness Checklist
Work through the key controls to review before applying for Cyber Essentials.
15 minutes
Your 15-Minute Digital Presence Check
A quick review of how your business appears when customers search for you online.
15 minutes
AI Readiness Checklist
Check whether your business is ready to adopt AI tools safely and usefully.
10 minutes
New Employee IT Checklist
Everything IT-related to set up before a new starter's first day.
10 minutes
Employee Leaver Checklist
Close accounts, recover devices and remove access when someone leaves.
10 minutes
Microsoft 365 Health Check
A recurring check of the Microsoft 365 settings that matter most to small businesses.
15 minutes
Business Backup Checklist
Confirm what is backed up, where it goes and who checks that it works.
10 minutes
Website Review Checklist
A structured review of your website's content, accuracy and basic health.
15 minutes
Digital Presence Review
Check how your business appears across search, maps, reviews and social profiles.
15 minutes
Remote Working Security Checklist
The security basics to check for staff working from home or on the move.
10 minutes
Supplier Access Review
Check which suppliers can access your systems and whether they still need to.
15 minutes
Looking for news and analysis instead?
The Knowledge Centre holds permanent guides, checklists and practical instructions. For news and developments explained for business owners, visit Technology Intelligence.
Still unsure what applies to your business?
Ask the IT Club Advisor about Microsoft 365, browsers, cyber security, productivity or any everyday technology problem.
Ask Your IT QuestionFree to ask. No credit card. No sales pressure. Fair usage applies.