Knowledge Centre

Practical technology guidance for your business

Step-by-step guides, checklists and downloadable resources to help you get more from the technology your business already uses.

Find straightforward guidance on Microsoft 365, cyber security, productivity, websites, AI and everyday IT management.

No jargon. No unnecessary product sales. Just practical help.

Ask Your IT Question

Free to ask. No credit card. No sales pressure. Fair usage applies.

15 resources found

Checklist

WhatsApp Impersonation and Payment Fraud Checklist

Checks to help staff spot fake WhatsApp accounts and verify payment requests safely.

5 minutes

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Checklist and Guide

Microsoft Passkey Readiness Guide

Check which users, devices, authentication policies and recovery procedures your business should review before Microsoft retires its own SMS and voice authentication.

5 minutes

Checklist

Cyber Essentials Readiness Checklist

Work through the key controls to review before applying for Cyber Essentials.

15 minutes

Interactive Check

Your 15-Minute Digital Presence Check

A quick review of how your business appears when customers search for you online.

15 minutes

Read the Article
Checklist

Google Business Profile Ownership Checklist

Confirm your business actually controls its Google Business Profile before something goes wrong.

10 minutes

Checklist

Business Website Security Checklist

Basic security checks every business website should pass.

10 minutes

Checklist

AI Readiness Checklist

Check whether your business is ready to adopt AI tools safely and usefully.

10 minutes

Printable Checklist

New Employee IT Checklist

Everything IT-related to set up before a new starter's first day.

10 minutes

Printable Checklist

Employee Leaver Checklist

Close accounts, recover devices and remove access when someone leaves.

10 minutes

Interactive Check

Microsoft 365 Health Check

A recurring check of the Microsoft 365 settings that matter most to small businesses.

15 minutes

Printable Checklist

Business Backup Checklist

Confirm what is backed up, where it goes and who checks that it works.

10 minutes

Printable Checklist

Website Review Checklist

A structured review of your website's content, accuracy and basic health.

15 minutes

Interactive Check

Digital Presence Review

Check how your business appears across search, maps, reviews and social profiles.

15 minutes

Printable Checklist

Remote Working Security Checklist

The security basics to check for staff working from home or on the move.

10 minutes

Printable Checklist

Supplier Access Review

Check which suppliers can access your systems and whether they still need to.

15 minutes

Still unsure what applies to your business?

Ask the IT Club Advisor about Microsoft 365, browsers, cyber security, productivity or any everyday technology problem.

Ask Your IT Question

Free to ask. No credit card. No sales pressure. Fair usage applies.